RERA Agent Duties and Obligations
| Obligation | What It Means |
|---|---|
| Registration | Must be registered before facilitating any RERA-covered project transaction |
| No misrepresentation | Cannot provide false information about project, builder, timeline, or area to buyers |
| RERA projects only | Cannot facilitate transactions in projects that are not RERA registered |
| Maintain records | Must maintain books of accounts and transaction records — subject to inspection |
| Disclose encumbrances | Must disclose known title defects, disputes, or encumbrances to buyers |
| No collusion | Cannot collude with builder to defraud buyers — liable for facilitated fraud |
| Display registration | Must display RERA registration number in all advertising and correspondence |
How to Verify a RERA Agent Before Hiring
RERA Agent Verification Steps
- Ask for registration number: Every RERA agent must provide their state RERA registration number on request
- Verify on state RERA portal: Search by registration number or name — confirms validity and renewal date
- Check complaints history: Some portals show if the agent has any pending complaints or penalties
- Confirm renewal: Annual registration — check that the registration is currently active, not expired
- Cross-check PAN: Registration is linked to PAN — verify identity matches
Agent liability for misrepresentation: If a RERA agent misrepresents facts that cause you to make a flawed purchase decision — wrong area, false amenities, incorrect possession date — you can file a RERA complaint against the agent, not just the builder. RERA makes agents accountable, not just intermediaries. Keep all written communications from agents as evidence.
Related Terms
Frequently Asked Questions
A RERA agent is a real estate broker registered with the state RERA authority under RERA 2016 Section 9. Registration is mandatory for any person facilitating sale or purchase of RERA-registered projects. Unregistered agents face ₹10,000/day fines. RERA agents have legal duties — they cannot misrepresent, must maintain records, and can only facilitate RERA-registered project transactions.
Ask the agent for their RERA registration number. Verify it on your state RERA portal — search by registration number or name. Confirm the registration is active (not expired — annual renewal required). Some portals also show complaint history. An agent who cannot or will not provide a registration number is not RERA registered — a serious red flag.
Yes. Under RERA Section 9, any person facilitating the sale or purchase of RERA-registered projects must be registered as a RERA agent with the state authority. Operating without registration attracts a fine of ₹10,000 per day. This applies to individual brokers, firms, and aggregators. RERA registration is state-specific — an agent registered in Maharashtra cannot claim that registration for Karnataka transactions.
A buyer can file a RERA complaint against the agent directly. RERA makes agents accountable — not just intermediaries. If the agent provided false information about area, possession date, amenities, or title that induced the purchase, RERA can order the agent to compensate the buyer and impose penalties. Agents found guilty of fraud face imprisonment under RERA Section 65.
Yes. RERA complaints can be filed against registered agents — not just builders. File on your state RERA portal, naming the agent and describing the misrepresentation with evidence. RERA Adjudicating Officer will hear the case. Keep all written communications — emails, WhatsApp messages, brochures with agent's claims — as evidence. For unregistered agents, complaints can also be filed for the violation of registration requirement itself.